Terms & conditions

1. Who we are

Dikwena Investment Holdings, 20008 Chirela Section, Ga Molepane, Jane Furse, 1085. Phone/WhatsApp: 071 570 0074 or 082 950 5289. Email: mogaramedi7@dikwemainvestment.com.

2. What we provide

We design digital invitations, programmes, posters and flyers. Designs are delivered as digital files on WhatsApp or by email. Prices on this website are starting prices; we confirm your final price before we begin, based on the size of the design, the number of pages and any extra work.

3. Ordering and payment

You can order by WhatsApp, phone or email. The quote builder on this website only prepares a WhatsApp message; it does not place an order or take payment. [To confirm with Dikwena: when payment is due (for example, a deposit before work starts or full payment before the final file is sent) and which payment methods are accepted.]

4. Delivery

We aim to send a first draft on the same day for orders received during working hours, subject to receiving all your details and photos. Final files are delivered on WhatsApp or by email, nationwide.

5. Revisions

We make revisions until you are satisfied with the design you ordered. Please check all names, dates, times and spelling carefully before you approve the final design. A change to a different type of design, or a new design, is quoted separately.

6. Cancellations and refunds

[To confirm with Dikwena: whether a cancellation before work begins is refunded in full, what happens once a draft has been sent, and how refunds are paid.] Because designs are custom digital work, once a final design has been approved and delivered it cannot be returned.

7. Your content

You confirm that you may use the photos, logos and wording you send us. We use them only to make your design. We may show completed designs as examples of our work only with your permission.

8. Liability

We are not responsible for errors in details that you supplied or approved. Our liability is limited to the amount you paid for the design concerned.

9. Changes and law

We may update these terms; the version on this page applies to new orders. These terms are governed by the laws of South Africa.