Privacy & cookie policy

1. What we collect

When you contact us or order a design, we collect your name, phone number, email address (if you use email) and the event details and photos you send for your design. These may include the names, dates and photos of family members, including loved ones who have passed away.

The quote builder on this website does not store anything. It opens WhatsApp on your device with your details filled in, and nothing reaches us until you press send.

2. How we use it

Only to reply to you, design and deliver your order, and keep a record of it. We don't use it for marketing without your permission, and we never sell it.

3. Who we share it with

We don't share your information except where the law requires it. Messages and files sent on WhatsApp or by email are also handled by those services under their own privacy policies.

4. How long we keep it

We keep your order details and design files for as long as needed to help with reprints or changes, and for record-keeping. [To confirm with Dikwena: the retention period.] You can ask us to delete them sooner.

5. Cookies

This website does not use cookies, analytics or tracking. The fonts and images are served from this website itself.

6. Your rights

You may ask to see, correct or delete the personal information we hold about you, or object to how we use it. If you are not happy with our response, you can complain to the Information Regulator (South Africa): inforegulator.org.za.

7. Information officer

[To confirm with Dikwena: name of the information officer.] Dikwena Investment Holdings, 20008 Chirela Section, Ga Molepane, Jane Furse, 1085. Phone/WhatsApp: 071 570 0074 or 082 950 5289. Email: mogaramedi7@dikwemainvestment.com.